Digital Director
Y Agency (Jan, 2017 — Present)Client-Facing Leadership: Acting as the primary digital consultant for clients, translating business needs into digital solutions, ensuring optimal performance, usability, and ROI.
Client-Facing Leadership: Acting as the primary digital consultant for clients, translating business needs into digital solutions, ensuring optimal performance, usability, and ROI.
Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits & customer satisfaction.
Gather requirements, define scopes, allocate resources & establish meetings with clients.
Established department protocol for project-based online platform implementation. Trained & fostered new staff on project execution, guiding organizational technology strategy & roadmaps.
Grew spent on existing department base by 29% in 1 year, producing $519,684 in additional revenue.
Managed technical resources for ongoing projects, producing top quality sales incentive web solutions for clients such as BMW, Infinity & Samsung.
Oversaw IT department operations & training. Analyzed projects to determine resource requirements & procured necessary equipment & software.
Defined, maintained product backlogs, release & iteration planning. Supervised & mediated integration of o9ool.com services with ayna.com during corporate merge.
Established o9ool.com in 2007 staying current with market trends to provide optimal services for users resulting in sustained year on year growth of 42% for 2 years.
PHP web developer with major input in number of projects involving interactive functions on the internet including Maktoob's homepage, mail system, photo album & networking platform.